RemindMeNow.com
Taking advantage of web technology and software development to create a sizeable
complicated web application that has unique complex technically rich features.
Software functionality examples
RemindMeNow is a new online tool that uses email and text message innovative reminder
combinations, integrated with your personal online diary, with the added benefit
of a financial bonus structure, or an income stream for schools and charitable organisations.
It offers over 20 different services.
Producing a Technical Specification
The unique RemindMeNow website is a complex technical solution which required the
production of a detailed specification to enable software to be produced to standard.
This was successfully achieved through close working between SynergiDesign and
their customer over a period of many months.
Web Application Functionality
RemindMeNow (RMN) provides a service for business, personal or organisational use.
Its basic function is to enable members to remind themselves and their customers
of important dates, deadlines etc. through a sophisticated diary and reminder system operated through the member’s own extensive control
panel. Taking things much further, several complex scheduling systems enable customers to send a stream of reminders at pre-set
times and utilising different media to staff, customers and other contacts, also
creating a fertile list of new contacts. The membership system works through a secure database which allows members’
details to be used for marketing, promotion, email marketing and other business development uses.
Bespoke Management System
The extensive, bespoke Customer Relationship Management System (CRMS) was constructed by SynergiDesign
to give the customer a high degree of financial reporting (via SQL), customer management
and facility for setting rates and bonuses as well as control over the different
types of membership levels.
Transactions management is included in the system with all transactions recorded
so that it can be used by the client via CRMS to monitor, record and configure services
and RMN can run detailed reports to manage their business and customer base. In
fact, all the individual services, commissions, bonuses and rates of charging provided
by RMN are configured and handled through the unique CRMS, which efficiently stores
a mass of information covering the multitude of transactions which take place, giving
them massive configurability and self management.
Technology
Flash Animation, Audio, Graphic Design
As SynergiDesign offer all key services, the complex web development benefited
greatly from a high degree of Flash Animation. The Online Diary is Flash technology
and integrates with the rest of the web application seamlessly and uniquely for
such complex web software Flash was used in certain data intensive areas also in
tandem with .Net technology.
We developed the Corporate Identity and print work for the RemindMeNow.com brand.
The RemindMeNow audioplayer
system delivers essential information about the company through digital
media files.
The brand, corporate stationery and promotional material were created through a
close working partnership with the customer.
The progressive grid reminder schedule
The unique progressive grid technique of sending reminders to groups or individuals
from the contact management format (Web 2.0) works through a scheduling system which checks the bespoke scheduler to send out the messages
at their pre-selected times either as texts or emails, with or without attachments
and calculates financial bonuses, credits, debits etc. The scheduling system also
supports the diary and messaging schedules for reminders.
Customer Control Panel
The customer control panel allows for self management for users of RMN to the variety
of services on offer.
Email Marketing Facility is also available including monitoring of success statistics.
Other benefits of using RMN system include:
- Loyalty rewards
- Productivity increases
- Increase in customer or contact base
- A greener option
- Improved Corporate Social Responsibility